IBM has introduced the Watson Virtual Agent, a cognitive conversational technology that allows businesses to simply build and deploy conversational agents. These agents, or “bots,” have emerged as businesses look to improve customer engagement, offering customers quick responses to queries and addressing potential issues in real time.
Huawei has shared its vision for a future of connected possibilities that will be made real with the advent of 5G technology during the GSMA Mobile 360-Middle East Conference, which was held on the sidelines of the recently held GITEX 2016.
Red Hat and Ericsson have announced a broad alliance to deliver fully open source and production-ready cloud infrastructure, spanning OpenStack, software-defined networking (SDN) and software-defined infrastructure (SDI).
CNME reports from EMC World 2016, where company chairman Joe Tucci joined Dell CEO Michael Dell in announcing major changes to come once its $67 billion acquisition – the largest of its kind in technology history – has been completed.
Striving to satisfy the ambitious goals of the emirate’s Vision 2030, Abu Dhabi Water & Electricity Authority has defined a comprehensive five-year IT roadmap to ensure it remains one of the UAE’s top critical infrastructure providers.